A New Approach to VMS: How SimpleVMS Bridges the Gap Between Employer and Staffing Agency
In the fiercely competitive world of staffing, one agency stands out, connecting over 20,000 employees annually with job opportunities across 20 states, generating over $300 million each year.
What has fueled this success? According to one agency executive, it’s a commitment to transcend the typical vendor-client relationship. SimpleVMS was a key piece in this differentiation and helped support their workforce in becoming a true strategic partner.
How Express Teamed Up with SimpleVMS to Fuel Strategic Partnerships with Clients
Since 1983, Express, the largest global staffing franchise, and North America’s fourth-largest staffing provider, has connected over half a million people worldwide with job opportunities. Express recognizes the vital role of technology in shaping the future of staffing. Embracing innovative solutions is essential for survival, enabling staffing providers to meet client needs, speed hiring processes, and cultivate a dependable talent pool.
Transforming Workforce Management with Innovative Solutions
An international organization has grown to become a large provider for the automotive industry and is now expanding to other markets. A key factor in their success has been the heavy use of a contingent workforce, which makes up over 50% of their more than 2,000 employees. However, managing such a scalable yet complex workforce came with its challenges, prompting the company to seek the right Vendor Management System (VMS) to help them control their staffing program.
From Manual Operations to a Well-Oiled Machine
Manufacturing client with 150 temporary workers on average, flexing to 350 across three sites and 15 job titles. Their old process involved paper timesheets and manual tracking of attendance issues. Each vendor was required to maintain a specified volume and report against their performance.
Spending Time Where It Matters
Third party logistics client typically had 200 temporary workers, spiking to 1000 seasonally, across seven national sites with 150 job titles. Each vendor had their own timekeeping systems and the client required cost reporting per site, department, job function/cost center. The vendors were each manually building these reports for them, resulting in excessive time spent per vendor every week.
Reducing Administrative Burden with a VMS
An e-commerce operation using 27 different vendors across 52 sites was using multiple systems to support hiring and management functions as well as to manually track time for their contingent workforce. The company was spending 8,320 hours annually on timekeeping alone.
Simplifying End-to-End Process for Professional Spend
A company with a strategy to use contractors for their professional and engineering positions utilized 47 different staffing providers with a spend of $50 million annually. They needed a way to simplify the processes from end to end to better manage this aspect of their operation. Their current processes were cumbersome for all involved, requiring multiple touch points that were completed manually.
With a 99% customer retention rate, our clients and vendor partners say it best:
“Overall I absolutely love everything about the system. I think it has been a huge help for me. This is has made it so much easier to do day to day things. I would recommend to anyone with multiple agencies and multiple employees. This system has basically changed the way that we look at things and do things here. The greatest value is knowing who is here and who isn’t and doing communication through the tool.”
-Human Resources Manager
“All in all I love the system. I keep SimpleVMS open to see if see who is here and punched in. Last week I approved all the time within 20 minutes or less. It is 100% worth it!”
-Human Resources Manager
“Thank you, you guys are AWESOME!!!! Never once have we waited a long time for your response.”
– Staffing Vendor
“I’ve used other VMS platforms before and none have been as smooth as this.”
– Staffing Vendor
“We had never used a system for labor prior to Simple VMS. I was pretty concerned going in to the relationship about my teams ability to get this up and running. It was a very smooth transition. My team loves working with SimpleVMS.”
– Director of Operations
“Customer support is best in class, no Tier 1 or Tier 2 type tickets, you call they answer.”
– Staffing Vendor
Game changer for managing temp labor. When I was introduced to SimpleVMS I was amazed at how easy it made managing temporary labor. SimpleVMS makes temporary labor so much more manageable.”
-HR Generalist
“SimpleVMS: Best & Easiest Vendor Management System! SimpleVMS allows our business to gauge the performance of our agency partners, analyze trends to find solutions in different areas such as recruitment and terminations, build accurate billing reports, and keep everything in a centralized location for our internal team and our agency partners to view! The reporting capabilities are essentially unlimited! Whatever you need, I am sure there is a report for it. If not, SimpleVMS will make it happen! What I love most about the reports are being able to extract them in different formats. The CSV format allows me to create pivot tables and easily analyze the date!”
– Sr. Workforce Planner